Specialty Report

The State of Digital Quality 2023 in Finance

Digital financial experiences should flow smoothly for every customer, every time. Learn how banking, financial service, and fintech providers can reduce software defects and ensure seamless transactions at every touchpoint.


of all payment errors were workflow issues or failed transactions.


of localization errors consisted of missing translations.


of accessibility bugs were screen reader defects.


of functional defects were workflow errors, where features don’t work as intended.

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