Applause for Google Assistant

Whether you are developing a Google Assistant Action or building a Google Assistant-enabled device, Applause testing helps you deliver an engaging voice experience to every user.

Deliver High-Quality Google Assistant Experiences

Scalable testing to tackle the complexity of voice.

Today, Google Assistant is installed on more than 500 million devices including phones, speakers, watches, laptops, cars and more. Google Assistant creates a huge opportunity for brands to engage with their customers anywhere and anytime. However, the fragmentation of devices and complex nature of voice interfaces create a challenge for developers to build an experience that functions properly across all platforms and is intuitive for all users.

The only way to effectively tackle the complex challenges of testing voice-forward experiences is to test with native speakers on real devices.

Testing Your Google Assistant Actions

Deliver engaging and natural voice experiences to your customers.

Applause offers a comprehensive approach to testing your Google Assistant Actions. Our testing and feedback solutions, which include functional testing (structured and exploratory), usability testing and feedback, dialogue verification, and payment testing, provide a holistic view into your customer’s experience.

Applause assembles customized testing teams of native speakers that match your unique requirements. With unlimited device coverage, your Actions can be tested on any Google Assistant-enabled hardware. You’ll receive actionable feedback that includes audio files, qualitative input, analysis, and recommendations that will help you launch an Action that fosters ongoing user engagement and satisfaction.

Testing Google Assistant-Enabled Devices

The feedback you need to launch with confidence.

Users expect a high quality and consistent experience whenever they engage with Google Assistant—regardless of the device or platform. Manufacturers who are building devices with Google Assistant built-in must ensure their device has an intuitive and engaging user experience.

With Applause, device manufacturers can test their Google Assistant-enabled devices with native language speakers around the world. Testing teams are custom selected and pooled from a trusted community of vetted digital experts to match the device maker’s target requirements.

Applause enables you to test in a variety of real-world scenarios, to help ensure your device brings a valuable hands-free Google Assistant experience to your customers and encourages ongoing engagement.

Bespoken Whitepaper

Voice is emerging as the next frontier in the hyper-dynamic world of digital. By 2023, 90% of all smartphones will have access to voice-enabled virtual assistants. Given the high stakes, quality of voice is critical. In this whitepaper, Applause and Bespoken, highlight best practices for testing voice and the key strategies you need to succeed with voice.

Ready to Tackle the Complexities of Voice Testing?

Let us show you how our comprehensive testing services can help you deliver successful Google Assistant experiences. Simply fill out the form below, and join the Applause customers who’ve been able to:

  • Increase Customer Engagement: Deliver high-quality experiences that are valuable and keep customers coming back.
  • Innovate Faster: Receive real-time results and expert recommendations that help drive user-centric decisions and stay ahead of the competition.
  • Launch Confidently: Test edge cases and complex variables to uncover critical issues before they get to the customer.

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