Solution Delivery Manager
A self-proclaimed “swiss army knife,” Colleen is the primary point of contact for our inside enterprise customers, providing testing strategy leadership for leveraging our SaaS solution and QA services.
Colleen came to Applause in October of 2018 as a Test Engineer before joining the delivery team in September of 2000. She previously worked as the Director of Marketing Services for LiveEdit, spearheading new product initiatives and managing channel partner relationships through the onboarding and implementation phase. Most notably, she partnered with the teams at Mindbody and IIN to create end-user training documentation and teaching best practices for social media and SEO as part of a business marketing strategy.
Colleen is a fierce advocate for the underdog and spent Covid quarantine helping small businesses adapt to thrive and building a fully-featured virtual school model for K-8 students. She lives in Rhode Island where she enjoys skiing, sailing, rescuing puppies and spending time with her husband, three kids and yellow lab.