Showing 'Customer Stories & Insight' Posts

The Top Online Gambling Trends to Watch in 2022

Place your bets on the trends set to transform online gambling

10 Steps to Building A Stand-Out Gambling App

Do what the competition is doing, but do it better

10 Tips to Optimise User Onboarding in Online Gambling

When new customers get up and running quickly, everybody wins

How Disruptive Innovation in Healthcare Will Transform Patient Experiences

Innovation in healthcare has, and will continue to, dramatically improve patient care and the patient experience

What Retailers Should Expect in the 2021 Holiday Shopping Season

Customers plan for more in-store shopping, omnichannel experiences and digital payments

Deliver Positive Patient Experiences in Healthcare

Healthcare panel talks patient experience from the ground up

How to Create a Stellar Digital Customer Experience for Online Gambling

Enlisting real users in your testing efforts is the only way to ensure high-quality digital experiences

10 Top Retail Trends to Watch

Learn which 10 trends are shaping the future of retail.

Applause Honors Customers Creating Exceptional Digital Experiences

Q2 2021 Customer Excellence Awards go to BT, First Alert, Nu Skin and Weber-Stephens

Accessibility interview with BBVA

One month ago, on May 20, the tenth Global Accessibility Awareness Day (GAAD) took place. However, accessibility is not just an important issue on this day, but throughout the year. That's why we…

How the pandemic changed customer experience standards for telecommunications providers — for good

The pandemic's long reach caught up with companies in the telecommunications sector

GAAD: An Interview with Swisscom about Accessibility

May 20, 2021, marks the tenth Global Accessibility Awareness Day (GAAD). GAAD’s goal is to help get the more than one billion people with disabilities and impairments fair access in the digital world