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Why Customer Journey Friction Is the Enemy

Failure or friction in the customer journey typically occurs in four key spots

Understanding Beta Testing: Examples, Benefits, Challenges

Beta testers provide useful feedback on digital products — to a point

How to Make a SVOD/AVOD Hybrid Model Work

As streaming media providers get creative to maximize revenue, they navigate more complexities than ever

Anatomy of a Streaming Media Company Pilot

Gain insight into what a pilot engagement looks like with a global media company to assess their digital accessibility maturity

7 Habits of Highly Successful Mobile App Launches

These criteria go a long way toward winning with mobile users.

How to Achieve the SAFe Core Value of Built-In Quality

Learn how Audi made built-in quality in the Scaled Agile Framework a success

Why Live-Event Testing Is an Imperative for Media Companies

Streaming audiences are demanding more live content — delivered without defects

Four Ways Crowdtesting Drives Operational Efficiency and Cost-Effective Development

Read about the ways crowdtesting can help firms produce high-quality digital experiences while keeping costs in check

How to Onboard a Crowdtesting Partner Effectively

Guidance on getting started with a crowdtesting vendor to improve your organization’s quality, speed, and agility.

What Is the SAFe Agile Framework (Scaled Agile Framework)?

Learn what SAFe is, and how it can help organizations scale and distribute Agile practices

An Introduction to Contract Testing With PactumJS

Learn how to ensure systems can communicate between each other reliably and repeatedly.

6 Emerging Types of Streaming Media Ads

Static ads are a thing of the past, and advertisers must take advantage of emerging technologies.