Featured Posts

10 Ways to Achieve QA Testing Career Growth

Empower your career — and your personal life — by leveling up your skills

How to Assess Testing Resource Allocation

If you can’t measure the value of your efforts, you can’t explain or even justify your testing investment

Using Questionable Datasets to Train AI Could Come With High Costs

As companies look to capitalize on AI development, they must stay mindful of how they source training data — AI algorithms developed from private or non-consensual data may cost businesses in the long run.

Why Payment Testing is a Constant for Media Companies

Simulated transactions and pre-production testing won’t ensure friction-free subscriber payment flows

How Mobile Network Operators Can Leverage e- and iSIMs

We explain what e- and iSIMs are, what they mean for the industry and how MNOs and MVNOs can leverage them to their advantage.

Jumpstart Your Software Testing Education

Testers have a variety of options to upskill and grow professionally

The Future of Generative AI: An Interview with ChatGPT

We ask ChatGPT about where it sees itself in the future, what needs to happen for it to get there and how Applause can help.

10 Ways to Achieve QA Testing Career Growth

Empower your career — and your personal life — by leveling up your skills

How to Assess Testing Resource Allocation

If you can’t measure the value of your efforts, you can’t explain or even justify your testing investment

Using Questionable Datasets to Train AI Could Come With High Costs

As companies look to capitalize on AI development, they must stay mindful of how they source training data — AI algorithms developed from private or non-consensual data may cost businesses in the long run.

Why Payment Testing is a Constant for Media Companies

Simulated transactions and pre-production testing won’t ensure friction-free subscriber payment flows

Applause News

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International Women’s Day 2023: Embracing Equity

Read an interview with Crystal North, Director of Sales Enablement, Air Force combat veteran, and leader of Applause’s new women’s affinity group.

Applause Launches Ready, Test, Go. Podcast

New digital quality podcast features expert guests talking software engineering and quality

Celebrate Women In Tech Month

Each May, we highlight some exceptional female uTesters and Applause employees to learn about their careers in the tech industry.

Pulsing Perceptions and Use of AI Voice Apps

Applause surveyed its global testing community on expectations for voice and AI technologies

Applause: Grateful To Serve the Communities Where We Operate

Once again, global employees help those in need

JavaScript SDK Enables Test Automation Across OTT Platforms

Unlock the power of the world’s most popular programming language

A Message From Chris Malone, Applause’s New CEO

Chris Malone, who joined Applause in 2013, was promoted from President & CFO to CEO

Crowdtesting

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Four Ways Crowdtesting Drives Operational Efficiency and Cost-Effective Development

Read about the ways crowdtesting can help firms produce high-quality digital experiences while keeping costs in check

How to Onboard a Crowdtesting Partner Effectively

Guidance on getting started with a crowdtesting vendor to improve your organization’s quality, speed, and agility.

The Pros and Cons of a Bug Bounty Program

Bug bounties can uncover defects and vulnerabilities, but aren’t a digital quality catch-all

Top 3 Digital Quality Challenges in Media and Telco

Media and telecommunications companies thrive with an adaptive and thoughtful approach to digital quality

4 Ways to Get Maximum Value from Exploratory Testing

Well-planned exploratory testing can uncover critical issues and help dramatically improve the customer experience. See how to guide testers to where exploration can yield the greatest returns.

3 Keys to an Effective QA Organization

Get your internal, external and crowdsourced testers on the same page

How to Optimise the Electric Vehicle Charging Customer Experience

Here's how energy companies can deliver seamless UX charging experiences across home and public charging.

Customer Stories & Insight

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Winning Localization Means Investment, Care, Testing, Trust

Organizations say a lot when they thoughtfully localize their digital content

How SEAT:CODE Drives Sustainable Mobility with Crowdtesting

Learn how SEAT:CODE leverages crowdtesting to launch mobility apps across different markets and use cases.

Anatomy of a Streaming Media Company Pilot

Gain insight into what a pilot engagement looks like with a global media company to assess their digital accessibility maturity

How an Online Ticket Marketplace Got Started With Crowdtesting

Candid conversations and a pivot during the pilot project set the stage for success

Building Sam’s Club's Inclusivity Program

When it comes to accessibility and inclusivity, progress — vs. perfection — is what counts

What Holiday Shoppers Want in 2022

Applause global retail survey provides insights into changing expectations and preferences for holiday shoppers in 2022

Build Empathy. Build Better Products. Build Customer Loyalty.

Learn how Webex focused on developing empathy in their inclusive design efforts as they began to improve their world-renowned platform

Dev & QA Trends

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Touring Google’s New Accessibility Discovery Centre in London

See one global enterprise’s approach to developing more accessible digital offerings

If Everyone Has a Hand in Building It, They Will Come… and Stay

Disability offers development organizations the opportunity to do their best work, and then do it again and again

Why Customer Journey Friction Is the Enemy

Failure or friction in the customer journey typically occurs in four key spots

Understanding Beta Testing: Examples, Benefits, Challenges

Beta testers provide useful feedback on digital products — to a point

How to Make a SVOD/AVOD Hybrid Model Work

As streaming media providers get creative to maximize revenue, they navigate more complexities than ever

7 Habits of Highly Successful Mobile App Launches

These criteria go a long way toward winning with mobile users.

How to Achieve the SAFe Core Value of Built-In Quality

Learn how Audi made built-in quality in the Scaled Agile Framework a success