AI Training & Testing

Build a more human AI, with testing and quality training data sourced from real people.

The World is Diverse. Make Sure Your AI Knows It

A better way to validate models, reduce bias and improve customer experience.

Artificial intelligence is the present and future of customer interactions — but how do you deliver meaningful and relevant AI that elevates your customers’ experiences? You need to train your AI algorithm with large volumes of high-quality data that is inclusive of a wide range of demographics, and then test the outcomes with real people to ensure better accuracy and improve customer experience.

Leveraging our global community, Applause’s AI Training & Testing Solutions deliver data sets needed – text, images, speech, handwriting, documents, intents and biometrics. To enhance the capability of natural language processing (NLP), we utilize advanced techniques to train AI algorithms and large language models (LLM) for various applications, including generative AI. Skilled testers close the loop by testing your AI experience to validate it is providing human-like, relevant, non-biased results.

Your AI needs lots of data and feedback. We’ve got it.

Feed your AI algorithm with the vast volume of human data and user input needed to deliver meaningful and relevant customer experiences.

Gain End-user perspective

Gain rapid, iterative feedback from real end-users to ensure an AI experience customers find useful and engaging.

Deliver Reliable AI

Receive the high volume of data points required for optimal AI performance.

Avoid Bias

Test your algorithms for bias across a wide variety of user groups to ensure your AI works for everyone, everywhere.

Training and Testing AI Without Bias

Ensure your AI is generating relevant, non-biased outputs.

Bias is a well-known challenge when developing AI, since an algorithm is only as smart as the data used to train it. Applause sources training data at scale from real people across a wide variety of countries, ages, genders, races, cultures, and socioeconomic levels, which results in a more broadly representative and unbiased output.

Applause offers comprehensive services designed to evaluate the effectiveness of LLMs and generative AI models. By subjecting these algorithms to rigorous testing, Applause helps you identify areas for improvement, enhance model performance, and ensure reliable and relevant outputs. When testing your AI, the diversity of the community provides the nuanced feedback needed to help root out biased, inappropriate, or otherwise harmful content. This valuable input helps the AI learn and improves user experience.

Ready to Learn More About Training and Testing Your AI?

Let us show you how we can help you train, test and validate your algorithms to deliver flawless user experiences. Simply fill out the form below, and join the Applause customers who’ve been able to:

Increase Customer Engagement: Deliver high quality and rewarding experiences that keep customers coming back.
Innovate Faster: Receive real-time results and expert recommendations.
Launch Confidently: Test edge cases and complex variables to uncover critical issues before they get to the customer.

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